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Enterprise SaaS · United States

Salesforce layoffs

We've tracked 4 rounds of Salesforce layoffs between Jan 2023 and Feb 2026, affecting 14,000 people in total. 29% of them lost their jobs in cuts that Salesforce or credible reporting tied to AI. Headcounts are what was reported at the time, and some may have changed since.

People affected

14K

Across tracked announcements

Announcements

4

Jan 2023 → Feb 2026

AI-attributed

29%

Of affected people

Every tracked announcement

  1. −1,000

    Cut fewer than 1,000 roles in early February across marketing, product management, data analytics and its Agentforce AI product, Business Insider reported.

    Source: Business Insider

  2. −4,000AI · confirmed

    Customer-support roles cut after CEO Marc Benioff said AI agents now handle up to half of support conversations.

    Source: CNBC

  3. −1,000

    Bloomberg reported that Salesforce was cutting more than 1,000 roles while hiring staff to sell its new AI agent products.

    Source: PYMNTS (citing Bloomberg)

  4. −8,000(10% of workforce)

    CEO Marc Benioff wrote 'we hired too many people leading into this economic downturn' and cut about 10 percent of staff; the letter gave no number and AP put it at about 8,000.

    Source: Company letter

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Part of the WorkforceSignal company directory, every event curated from public reporting with conservative AI attribution. See methodology.